NMU cannot find ODE under Mac OSX

Article ID: 000068

Problem:

While using NMU under Mac OsX with an ODE connected (either directly or through a router), ODE is not found by NMU

Solution:

This problem on Mac is usually caused by multiple network adaptors and/or using Parallels installed on OsX
To solve the problem please follow the following steps:

  • Go to System Preferences and open the Network icon



  • Please disable all the network adaptors that you are not currently using
    And click the Settings icon to select Services Order




  • Move the network adaptor that ODE is connected to to the top of the list (in this example it's ethernet)
    And click on Apply




After following these steps correctly, please use NMU again and click Discovery , you should see the ODE in the device list
If you still have problems, please make sure you know which network the ODE is connected to,
and that is the top one (high priority) under Network Services as shown in this article



Keywords: NMU ODE Mac
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