How do I update/reprogram the firmware in the DMX USB Pro ?

Article ID: 000033
How do I update/reprogram the firmware in the DMX USB Pro ?
Solution: (Windows only)

1. Download & install "USB Pro Utility" on your computer
http://www.enttec.com/download/pro_utility_setup.exe

2. If possible, unplug any other USB hardware that is similar to USB PRO from your computer.

3. Plug the USB PRO to your computer, and open the "USB Pro Utility".
Click on "Find PRO & Connect" button and wait while the program searches for USB PRO on your computer.

4. Pro succesfully found :
- Click "Update Firmware", browse to where you installed Pro Utility

- firmware files are usually under /Program Files/ENTTEC/DMX USB PRO/
- Select the appropriate firmware file, most common is dmx_144.bin , unless you are using ENTTEC RDM Apps.
- Select the firmware file, click OK and wait for Firmware to be updated on the PRO.

- If firmware update failed , please try udpating again.
- On firmware success, you should see the PRO connected with it's serial No., and update firmware information.

Please Note: Do not use rdm_303 firmware on DMX USB PRO, it's only meant for RDM USB PRO

5. Follow this trouble-shooting guide if you encounter any problems
DMX USB PRO Trouble-shooting guide


Filed under: