DMX USB Pro has stopped responding

Article ID: 000030
My DMX USB pro has stopped responding, windows detects it but no programs can find it and the green light is hard on
Solution: (Windows only)

1. This could either be a driver issue, or your USB PRO needs to be flashed with it's firmware.
- Please try unplugging and plugging back into the computer
- If that fails you will need to re flash the firmware.

2. Download & install latest drivers for DMX USB PRO on your computer
http://www.enttec.com/dmx_usb/CDM20802.exe

3. Follow this trouble-shooting guide if you still can't get USB PRO to work
DMX USB PRO Trouble-shooting guide


Filed under: